The following is the process for Accelerate partners who would like to change their partnership level, please review this benefits page.
Important: the Accelerate contract is in auto-renewal terms so you will first need to opt out of the auto-renewal by contacting partner support and stating that you won't be renewing the Accelerate contract.
Upgrading from Accelerate to Premier level:
If you would like to upgrade to the Premier partnership tier, you can let us know in that same ticket and we will pass your request to the partnership team who will reach out to you to discuss the details of Premier partnership and begin the evaluation discussions.
Downgrading from Accelerate to Innovate level:
If instead, you would like to move to the Innovate program tier, after submitting the support ticket to opt out your contract auto-renewal, go to the partnership console and scroll down to the Partnership Info section. Click on “Complete signature” to begin the Innovate sign-up process (check out this article for more details about the Innovate sign-up process).
Downgrading from Accelerate to Exchange Member level:
If you wish to downgrade to the free Exchange Member partnership level, then you can simply submit the ticket to turn off your contract auto-renew and wait for your contract to expire and you’ll be moved to the Exchange Member level. (Note that you will lose the benefits described here if you move to the Exchange Member level.)